Privacy Policy

Introduction

EzyMemo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our sales management platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

We use your information for the following purposes:

• To provide, maintain, and improve our platform services
• To process and manage orders and transactions
• To communicate with you about your account and orders
• To generate reports and analytics for your business
• To send you important updates, security alerts, and support messages
• To personalize your experience and improve our services
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure platform security

We implement industry-standard security measures to protect your information:

• Secure HTTPS encryption for all data transmission
• Secure authentication and access controls
• Regular security audits and updates
• Secure data storage with redundancy
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform (payment processors, cloud services, analytics providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

Your Rights

Under Bangladesh data protection laws, you have the following rights:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at support@ezymemo.com

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your data within a reasonable period, except where we are required by law to retain certain information.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze platform usage and improve our services
• Provide personalized content and features
• Ensure security and prevent fraud

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

International Data Transfers

Your information is primarily stored and processed in Bangladesh. However, we may transfer data to other countries for hosting and processing purposes. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: