Help Center

Find answers, learn how to use EzyMemo, and get the most out of your account.

Frequently Asked Questions

How do I create my first shop?

Creating your shop is easy! After signing up, click on 'Create Shop' in your dashboard. Fill in your shop details, add your products, and you're ready to go. The whole process takes less than 2 minutes.

Can I use EzyMemo for free?

Yes! EzyMemo offers a free forever plan that includes all essential features. You can manage up to 50 products and 200 orders per month absolutely free. Upgrade to premium plans for higher limits and advanced features.

How do I verify TrxID for orders?

When receiving payment through bank transfer or mobile banking, customers will provide a TrxID. Simply enter this TrxID in the order details, and our system will help you verify the transaction. You can also mark orders as verified manually.

Is my data secure on EzyMemo?

Absolutely. We use bank-level encryption and security protocols to protect your data. Your information is stored securely in Bangladesh, and we never share or sell your data to third parties. Read our Privacy Policy for more details.

Can I import my existing orders?

Yes! If you have orders from another platform, you can export them as a CSV file and import them into EzyMemo. Our system will automatically map fields and create your orders. Check our help articles for detailed instructions.

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